Trouble Resource Guide

Use this helpful list of resources, which provides websites, contact information, and phone numbers for various issues and troubles that may arise.

Police, Fire, and Medical EmergenciesPolice, Fire & Medical Emergencies

For emergency or non-emergency police dispatch call 911.


SafetySafety

See something suspicious or odd? Call 911 for immediate police response, or you may also report suspected criminal activity anonymously by contacting: 

Dekalb County Crime Stoppers
Phone: 815-895-2155

Crime Stoppers - Atlanta Police Department
Phone: 404-577-8477 (404-577-TIPS)

Animal ControlAnimal Issues

For dead animal removal, call DeKalb County Sanitation at 404-294-2900.

For issues with wild animals, call DeKalb County Animal Control at 404-294-2996, or submit the Animal Service Request form online.

Code EnforcementCode Enforcement Violations

Report code enforcement violations in one of three different ways:

Contact the City of Stonecrest Code Enforcement at 770-224-0200 

Visit the Stonecrest Code Enforcement Department for reporting and process information 

Complete the Code Enforcement Violation Form.

SanitationDekalb Sanitation

DeKalb County Sanitation handles trash collection, home and yard waste, and recycling for the City of Stonecrest. For issues, call 404-294-2900; or email DeKalb County Sanitation.

Gas LeakGas Leaks

To report a gas odor or leak, call 911 and notify Atlanta Gas Light at 877-427-4321.


PotholesPotholes

Did you locate a pothole that needs to be filled? DeKalb County Roads and Drainage maintains all of the city and county roads. The City of Stonecrest is facilitating communication between our citizens and county representatives due to the urgent need for road maintenance within the city. Submit a pothole report online. Information on your submitted form will be shared with DeKalb County.

Power OutagesPower Outages

If power is out in the area, call Georgia Power at 888-891-0938, or report the outage on the Georgia Power website.

If power lines are down, call 911 or Georgia Power at 888-891-0938.

For any issues related to cable, phone, and internet, contact AT&T at 877-737-2478 or Comcast at 800-391-3000.

Street Light OutStreet Light Outage

Report a street light outage to Georgia Power.


Road Blockage Tree DownTree Blockage

When a tree has fallen and is blocking the road or sidewalk, call 911 or contact the Dekalb County Public Works emergency number at 404-297-3840

Water issuesWater Issues

To report water main leaks, sewer spills, brown water, or loss of water, call DeKalb Water and Sewer emergencies at 770-270-6243.