The Best of Stonecrestcustomer service initiative is designed to improve the customer service experience in Stonecrest and encourage economic growth through business expansion and new business locations. Furthermore, Best of Stonecrest is the city’s partnership with local businesses to establish a new brand, and create a standard of excellence in customer service in every Stonecrest business establishment.
Improving customer service at every Stonecrest establishment
Encouraging repeat customer visits and referrals
Increasing/improving online recommendations and comments
Encouraging business growth and investment in the city
Revitalizing the city with an influx of retail, dining and other shopping and business options
This initiative started with the successful launch in April 2019; will be expanded by:
Hosting regular customer service training sessions FREE OF CHARGE for Stonecrest businesses
Certifying businesses that complete customer service training (75% staff & management participation required)
Certified businesses will receive a certification seal to place at the entrance of their establishment to demonstrate their partnership with the city and commitment to providing excellent customer service
Creating a website and app that includes an online rating system, allowing customers/patrons to rate their experience, upload photos and receive information about the Best of Stonecrest initiative.
Promoting “certified” businesses on the city website
To receive FREE customer service training for your Stonecrest business, please contact: